Cookie Policy

Effective Date: 07 March 2026

This Cookie Policy explains how EGCRM, a product of Enquiry Gate Pvt. Ltd.,
uses cookies and similar technologies when you visit our website or use our
CRM platform.

Cookies help us improve user experience, maintain security, analyze platform
usage, and ensure the proper functioning of our services.

1. What Are Cookies

Cookies are small text files stored on your device when you visit a website.
They allow the website to recognize your device and remember information
about your visit.

Cookies can be temporary (session cookies) or stored for longer periods
(persistent cookies).

2. How We Use Cookies

EGCRM uses cookies for several purposes including:

• Authentication and secure login sessions


• Maintaining user preferences and settings


• Improving system performance and reliability


• Understanding how users interact with our platform


• Enhancing user experience and navigation

3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the operation of the platform.
Without them, core features such as login, session management,
and security protections would not function properly.

Performance Cookies

Performance cookies help us understand how visitors interact
with the platform so we can improve usability and performance.
These cookies collect aggregated and anonymous usage data.

Functional Cookies

Functional cookies remember choices you make, such as interface
preferences, language settings, and certain configuration options.

Security Cookies

Security cookies help detect suspicious activity, prevent fraud,
and maintain the integrity of user sessions.

4. Third-Party Cookies

EGCRM may use third-party services that set their own cookies.
Examples may include analytics providers, integration platforms,
or authentication services.

These third parties have their own privacy and cookie policies,
and we encourage you to review them separately.

5. Managing Cookies

Most web browsers allow you to control cookies through browser
settings. You can choose to block or delete cookies if you prefer.

Please note that disabling certain cookies may affect the
functionality of the platform and some features may not work
properly.

6. Updates to This Policy

We may update this Cookie Policy periodically to reflect changes
in technology, legal requirements, or our services.

Any updates will be published on this page with a revised
effective date.

7. Contact Information

If you have any questions about this Cookie Policy or how we
use cookies, please contact us:

EGCRM

Enquiry Gate Pvt. Ltd.

Greater Noida West, India

Email: support@egcrm.in

Phone: +91 9210003135